FREQUENTLY ASKED QUESTIONS

Quickly find answers to your TX Dental Plan questions.
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TX Dental Plan
811 Barton Springs Rd. Ste. 750
Austin, TX, 78704

have questions?

(888) 756-1534
What is TX Dental Plan?

TX Dental Plan is NOT INSURANCE, but rather a licensed dental savings plan that’s offered through your local dental office. Unlike traditional dental insurance filled with red tape, TX Dental Plan features no waiting periods, maximums, exclusions or claims process.

In exchange for a low annual membership fee starting at only $30/yr, TX Dental Plan members receive free limited exams and necessary x-rays, plus 20-85% off most dental services at a growing community of 25+ dental offices across Texas.

Note: Free limited exams and necessary x-rays are limited to 2x per member/per annual membership term. Exact member savings may vary from normal member savings if a board-certified specialist renders the services.

How much does TX Dental Plan cost?

TX Dental Plan is inexpensive and typically pays for itself in only one dentist visit.

Individual Membership: $30.00 per year

Family Membership: + $10.00 per year (per member)

Note: TX Dental Plan renews automatically every 12 months unless you notify your participating dental office or the plan administrator of intent to cancel prior to your annual renewal date. All members will receive renewal notifications via direct mail (30 days prior), email (7 days prior) and phone call (3 days prior).

Which offices accept TX Dental Plan?

TX Dental Plan is accepted at a growing community of 25+ dental offices across the state of Texas.

A list of participating dental offices can be found online or by calling (888) 756-1534, Monday through Friday, from 8:00 am to 6:00 pm CST.

How soon can I use my membership?

Since TX Dental Plan has no waiting periods, exclusions or maximums, you can utilize your membership immediately and as much as needed while you’re in good standing with your annual membership fee.

If you would like to use your membership prior to your member ID cards arriving in the mail (7-10 days), simply mention you’re a member when visiting your participating dental office and they will verify your eligibility real-time.

How frequently can I use my membership?

Unlike traditional insurance filled with red tape, TX Dental Plan has no maximums so you can use your membership as much as needed while a member.

To maintain optimal oral health, the American Dental Association (ADA) recommends regular dental visits, at intervals determined by your dentist. The frequency of your regular dental visits should be tailored by your dentist to accommodate for your current oral health status and health history.

How long is the membership term?

TX Dental Plan carries an annual membership term and will auto-renew at the end of its respective term unless you notify your participating dental office or the plan administrator of your intent to cancel prior to your annual renewal date.

Can I add dependents to my membership?

Yes, you can add additional family members to your membership at any time within our online member portal or by calling (888) 756-1534, Monday through Friday, from 8:00 am to 6:00 pm CST.

When will I receive my member ID cards?

You will receive your new member welcome kit in the mail 7-10 days from when you’re enrolled. Your member welcome kit will include your welcome letter, member terms and conditions, and member ID cards.

Note: If you’re a new member and didn’t receive your member welcome kit, or a current member and lost your member ID cards and need replacements, please call (888) 756-1534 to speak with a dedicated member support specialist. We will be happy to mail you a set of replacement ID cards at no charge.

Who do I contact for additional support?

Please call (888) 756-1534, Monday through Friday, from 8am to 6pm CST, to speak with a dedicated member support specialist.

MEMBER SUPPORTGive us a ring @ (888) 756-1534 (option 1)

OFFICE SUPPORTGive us a ring @ (888) 756-1534 (option 2)