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Frequently Asked Questions

Patient FAQs | Provider FAQs

TX Dental Plan is NOT INSURANCE, but rather a licensed Dental Savings Plan offered through your local dentist office. This means that affiliated providers have agreed to charge plan members at a discounted price for all preventive, basic, major, cosmetic, and orthodontic dental care. Unlike traditional dental insurance, dental savings plans have no waiting periods, pre-existing conditions, maximums, exclusions or hassles.
TX Dental Plan members are charged based on a transparent, pre-negotiated fee schedule exclusive to active members only.  All preventive, basic, major, cosmetic, orthodontic, and specialty procedures are included.  Plan members simply pay the discounted amount directly to their dentist at the time of service.
Becoming a member with TX Dental Plan is very inexpensive. Plan members are billed annually and plan memberships start $104 for the TX Dental Plan -Individual Plan, $124 for the TX Dental Plan - Two Individuals Plan, and $144 for the TX Dental Plan - Family Plan.  TX Dental Plan members are billed annually for their membership and all plans automatically renew 365 days from the enrollment date.
Taking proper care of your oral health is extremely important to your overall health and well-being. Much like the rest of America, Texans are having significant problems with affordability and access to quality dental care.  Dental insurance is not a solution, as there are usually waiting periods, maximums, and exclusions.  This has created an environment where many Texans don't have dental insurance and are electing to self-pay when visiting their dental provider's office(s).  TX Dental Plan addresses these issues by providing an affordable solution for Texans who need quality dental care at affordable and transparent prices.
TX Dental Plan differentiates itself from other dental savings plans by including $1,000 per year/per plan of warranty coverage on most dental work rendered at affiliated providers.  There is no additional cost associated with Keep On Smilin' Assurance coverage.  Patients must be current TX Dental Plan members when services are rendered and at the time the unforeseen dental issue occurs. *Terms & Conditions Apply
TX Dental Plan has no waiting periods and no maximums.  This means that members can use their plan immediately after enrolling and as much as needed throughout their plan membership.
Plan members will receive a member welcome kit in the mail within seven (7) business days from their enrollment date.  The member welcome kit includes a welcome letter, copy of the member terms and conditions, and two (2) member ID cards.  Members that would like to use TX Dental Plan right away (prior to receiving their member ID cards) can either print off a temporary member ID card by logging in to the online member portal or simply give their affiliated provider their name so they can verify eligibility real-time.
TX Dental Plan members can use their plan at their affiliated provider's office, or affiliated provider's offices, that facilitated their plan enrollment.  If a member's enrollment was not directly facilitated by an affiliated provider then the member is free to use their plan at any affiliated provider across the state of Texas.
TX Dental Plan carries a one (1) year membership term.  The annual term lasts 365 days (1 year) from the enrollment date.  All plans renew automatically unless the member notifies plan administrators of their intent to cancel.  Plan members receive three (3) renewal notifications prior to their renewal date via direct mail, email, and a courtesy phone call from a Member Engagement Specialist.
Plan members can self-service their membership details within our online member portal located on the plan website or by calling (888) 756-1534 to speak with a dedicated Member Engagement Specialist.  Members that would like to add additional family members to their plan or change their account billing information can do so within the online member portal or by calling TX Dental Plan directly.
An In-House Dental Savings Plan is NOT INSURANCE, but rather a licensed Dental Savings Plan that's offered within a dental provider's office to their uninsured patients while they're still in the office.  The TXDP Platform gives dental providers across Texas the ability to have their own proprietary, regulatory compliant, and professionally administered In-House Dental Savings Plan without having to deal with the administrative hassles and high administrative costs. 
The TX Dental Plan Platform (TXDP Platform) was developed specifically for independent and small group dental providers across Texas that don't have the resources to administer their plan internally.  The TXDP Platform allows dental providers across Texas to have their own proprietary, regulatory compliant and professionally administered In-House Dental Savings Plan without the administrative hassles and high costs.  The TXDP Platform is packed with administrative features that help dental providers better service and retain the fast growing number of self-pay patients.  These features include customized fee schedules, co-branded marketing materials, generous monthly commission, initial and continued team training, detailed plan analytics, hands-on member services, member ID cards, member renewals, state compliance and much more.
Creating and managing your offices' In-House Dental Savings Plan using the TXDP Platform is very affordable and pays for itself by enrolling only one (1) patient per month.  As a reference, most affiliated providers facilitate more than ten (10) enrollments per month with their In-House Dental Savings Plan.  Dental providers can choose to create and manage their In-House Dental Savings Plan using either the TXDP Basic Platform for free, the TXDP Plus Platform for $39 month/per practice, or the TXDP Premium Platform for $59 month/per practice.  
Dental providers that elect to utilize the TXDP Platform to create and manage their In-House Dental Savings Plan enjoy having their own proprietary, regulatory compliant, and professionally administered in-house plan that is: (1) is proprietary to their office(s), (2) has a customized fee schedule (TXDP Plus and TXDP Premium Platforms only) and (3) has co-branded marketing materials (Premium Platform only).  Currently, roughly 48% of Texans don't have dental insurance and elect to self-pay when visiting the dentist.  Typically, these uninsured patients are difficult to service, are less prone to accept recommended treatment, and less likely to return to their dentist for their regular scheduled visits.  Having a professionally administered In-House Dental Savings Plan helps uninsured patients afford their recommended dental care, while also helping affiliated providers better service and retain uninsured patients by increasing case acceptance rates, services rendered, and patient loyalty.
Individual Plan $104.00 per year
Two Individuals Plan $124.00 per year
Family Plan $144.00 per year
We know that from time to time there are unforeseen issues with the dental work that practices render to their patients. The vast majority of the time the post treatment issue is the fault of the patient, but blame is typically put on their dental provider. This is why we cover affiliated providers dental work to their TX Dental Plan members with our Keep On Smilin’ Assurance. This $1,000 per year/per plan warranty coverage is in place to help your practice(s) and your patients with expenses associated with any unforeseen post treatment issues. *Terms & Conditions Apply
ONLINE – www.txdentalplan.com (preferred method)
• Patient or office team member complete the online application.
• Simply click on the “Join Now” and submit patient information including credit/debit card.
• Enter your practice's unique provider ID number so we can track your commissions.
• Print out the member ID card(s) and the patient can enjoy plan savings immediately.


• Have the patient complete the TX Dental Plan brochure application.
• Credit card, debit card, check, and money order are all accepted (no cash).
• Verify the information is complete and legible.
• Enter your unique provider ID number on brochure application so we can connect the member to your practice(s) and track your commissions.
• Mail promptly to plan administrators for prompt processing.

NOTE: Payment for the TX Dental Plan membership must be separate from dental services payment and should not be combined. TX Dental Plan reserves the right to audit your practice to ensure payment was made.

TX Dental Plan affiliated providers have access to a robust web based analytics platform to view and analyze their In-House Dental Savings Plan performance in real-time.  The online analytics platform is also where affiliated providers can verify their plan member's eligibility when the member is in the office.

TX Dental Plan

Feel free to contact us directly if you have any questions regarding TX Dental Plan.

Provider Engagement - (888) 756-1534 Option 1
Monday - Friday | 8 am - 6 pm CST
Contact our Provider Engagement Specialists if you're a dental provider interested in creating your In-House Dental Savings Plan using the TXDP Platform, or if you're already an affiliated provider and need any assistance with your in-house plan.

Member Engagement - (888) 756-1534 Option 2
Monday - Friday | 8 am - 6 pm CST
If you would like to enroll with TX Dental Plan, or you're already a plan member and have a question about your Dental Savings Plan, our Member Engagement Specialists can help.

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